COMP-02 · 8 Behaviours

Communication

The link between Leadership and Teamwork and the rest of the Core Competency Matrix. Every decision, every plan, every threat managed — all of it depends on information flowing clearly between the people in the flight deck and beyond.

Articles published
2
of 8 behaviours
Podcast episodes
8
Season 1 & 2
ICAO competency
02
of 9 core competencies

About This Competency

Communication is the connective tissue of the Core Competency Matrix. It links Leadership and Teamwork to every other competency. Without it, Situational Awareness cannot be shared, workload cannot be distributed, and decisions cannot be executed. It is both a technical skill and a cultural discipline.

ICAO defines this competency through eight observable behaviours covering everything from the clarity and accuracy of individual transmissions through to the ability to listen actively, demonstrate cultural awareness, and adapt communication style to the situation.

The pilots who are genuinely proficient communicators are not just clear on the radio. They understand timing, context, and the relationship between communication and workload. They say the right thing, to the right person, at the right time.

    The 8 Behaviours

    COMP-02-1 Ensures the recipient is ready and able to receive information Coming
    COMP-02-2 Conveys messages and information clearly, accurately, and in a timely manner Live
    COMP-02-3 Confirms that the recipient has understood the message Coming
    COMP-02-4 Listens actively and demonstrates understanding Coming
    COMP-02-5 Asks relevant and effective questions Coming
    COMP-02-6 Adheres to standard phraseology Coming
    COMP-02-7 Demonstrates awareness of cultural and language factors Coming
    COMP-02-8 Uses and interprets non-verbal communication appropriately Coming
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High Performance Pilot Podcast

Every behaviour in this competency has a dedicated podcast episode. David Summers walks through each one — what it is, why it matters, and how to practise it. 32 episodes across 9 competencies.

Listen on Acast →
High Performance Pilot · App

Practise COMP-02
Every Duty Day

The app guides you through all 8 behaviours in this competency — Foundation, Proficient, Mastery. Track your practice, log reflections, build the habits.

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