Core Competency

Workload
Management

The ability to organise, prioritise and distribute task demand — and to maintain the spare capacity that allows a crew to remain genuinely in command of their situation.


■ Analysis
The Competency in Context

Opinionated, experience-led analysis of Workload Management on the real flight deck — and why it matters beyond the simulator.

Workload Management
The Competency Nobody Thinks They Need

Most pilots assume they manage their workload well. Thirty years in two-crew commercial aviation — and teaching crews to build the skill from scratch — suggests the reality is more complicated than that.

8 min read

■ Behaviour Deep Dives
The Behaviours

Detailed articles on individual observable behaviours — the specific skills the framework assesses.

Workload Management
Plans, Prioritises and Schedules Tasks Effectively, Avoiding Task Fixation

Task fixation is one of the most dangerous failure modes on the flight deck. Understanding how to plan, prioritise and schedule — and recognising when you've stopped — is the foundation of the competency.

◈ Live 8 min read
Workload Management
Maintains Self Control in All Situations

The pilot who never looks rushed isn’t unaffected by pressure — they’ve built the habits, knowledge and resilience to stay calm, careful and deliberate when it counts most.

◈ Live 7 min read
Workload Management
Offers and Accepts Assistance, Delegates Where Necessary and Asks for Help Early

Asking for help early is not a concession — it's a demonstration of superior situational awareness. The pilot who waits until they need help has already lost the margin.

◈ Live 7 min read
Workload Management
Verifies Tasks Are Completed to Expected Outcome

The task is not complete when the action is taken. It is complete when the outcome has been observed and confirmed against what was expected. Everything before that is an open loop.

◈ Live 7 min read
Workload Management
Manages Time Efficiently, Including Interruptions and Distractions

Efficiency is not about speed. Every task handled efficiently creates surplus capacity — the headspace that keeps the crew ahead of the aircraft rather than behind it.

◈ Live 7 min read
Workload Management
Reviews, Monitors and Cross-Checks Actions Constantly

Cross-check before the action. Monitor as it happens. Review the outcome. The behaviour is named in the wrong order — and the most important of the three is the one that comes first.

◈ Live 7 min read
Workload Management
Identifies and Responds to Workload Peaks

The trough is not idle time — it is the resource that funds the peak. The unplanned peaks are harder: they arrive when you are already inside them. Responding means prioritising, delegating, creating time, and sometimes admitting the workload has exceeded what is safely manageable.

◈ Live 7 min read
Workload Management
Uses Automation to Manage Workload

Automation didn’t replace flying. It changed what flying means. The workload didn’t disappear — it transformed from physical to cognitive. Using automation to reduce workload is more than just a button.

◈ Live 8 min read
✦ High Performance Pilot
Track Workload Management
Across Every Sector

HPP maps all eight Workload Management behaviours across three development levels — with structured prompts to build honest self-assessment into your regular flying. Free to start.

Start Free — highperformancepilot.com