✦ HPP Insights

Structured training ends
in the simulator.
High performance doesn't.

Practical development of the behaviours that define flight deck performance — built for use on the line.

Start Free → highperformancepilot.com See what's inside →

✦ Build performance between flights — get the weekly brief

◈ The Context

Structured Training Ends in the Simulator

Structured training and development ends in the simulator. But the behaviours that define high performance on the flight deck are built across thousands of ordinary sectors. HPP is the tool designed to change that. Understand the thinking — then apply it on the line.

✦ Search the Library

What are you working on?

Search by behaviour, competency or article — or pick a starting point below.

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The nine competencies 

Leadership &
Teamwork

Professionalism

Workload
Management

Situational
Awareness

Application of
Knowledge

Problem Solving
& Decision Making

■ Latest — Behaviour Deep Dives

Application of Knowledge

The Checklist Is Not the Point

The two-person choreography of a well-run checklist draws on Communication, Workload Management, and Leadership and Teamwork simultaneously. The checklist is the vehicle. The competencies are what it tests.

◈ Live 8 min read →

Application of Knowledge

Sit on Your Hands

Correct operation is not a speed test. It requires knowledge, a verified source, and the deliberate, considered application of both. The urgency that produces errors is usually self-generated rather than operationally required.

◈ Live 7 min read →

See How It Works

Every Behaviour. Every Competency.

Leadership & Teamwork

9 behaviours▼

Follows directions effectively and completes assigned tasks reliablyLive → Anticipates and responds to crew members' needsLive → Admits mistakes and takes responsibilitiesLive → At all times has humility and integrityLive → Demonstrates empathy, showing respect and tolerance for other peopleLive → Provides support and feedback constructivelyLive → Addresses and resolves conflict and disagreements in a constructive mannerLive → Empowers and encourages team participationLive → Takes initiative and gives direction when requiredLive →

Communication

8 behaviours▼

Creates an atmosphere of open communicationLive → Conveys information clearly, concisely and accuratelyLive → Listens actively and shows understanding when receiving informationLive → Checks for understanding and resolves ambiguityLive → Uses body language/tone/eye contact consistent with verbal messagesLive → Correctly interprets body languageLive → Adheres to standard RT phraseology and proceduresLive → Ensures recipient ready / able to receive informationLive →

Situational Awareness

7 behaviours▼

Assesses and identifies accurately the state of the aircraft and its systems, geographical position, anticipated flight path and general environmentLive → Anticipates accurately what could happen and makes realistic and effective contingency plansLive → As PM, thinks ahead, monitors effectively and provides PF with timely warning of threatsLive → Identifies errors and undesirable aircraft states and acts in a timely manner to remedyLive → Keeps track of time and fuelLive → Acts to maintain an accurate mental model and maintains awareness during distractionsLive → Recognises and responds to indications of reduced situational awareness in self and othersLive →

Workload Management

8 behaviours▼

Maintains self control in all situationsLive → Plans, prioritises and schedules tasks effectively, avoiding task fixationLive → Offers and accepts assistance, delegates where necessary and asks for help earlyLive → Verifies tasks are completed to expected outcomeLive → Manages time efficiently, including interruptions and distractionsLive → Reviews, monitors and cross-checks actions constantlyLive → Identifies and responds to workload peaksLive → Uses automation to manage workloadLive →

Flight Path Management — Automatic

11 behaviours▼

Uses appropriate level of automationLive → Effectively monitors automationLive → Controls the aircraft using automation with accuracy and smoothnessLive → Manages flight path/energy to achieve optimum operational performance whilst managing other tasks and distractionsLive → Anticipates energy/flight path requirementLive → Detects deviations from the desired aircraft trajectory and takes appropriate actionLive → Contains the aircraft within the normal flight envelopeLive → Manages the flight path to achieve optimum operational performanceLive → Maintains the desired flight path during flight using automation whilst managing other tasksLive → Selects appropriate level and mode of automation in a timely mannerLive →

Flight Path Management — Manual

9 behaviours▼

Manages flight path/energy to achieve optimum operational performance whilst managing other tasksLive → Anticipates energy / flight path requirementLive → Detects deviations from the desired aircraft trajectory and takes appropriate actionLive → Contains the aircraft within the normal flight envelopeLive → Effectively monitors flight guidance systems including engagement and automatic mode transitionsLive → Selects appropriate level and mode of flight guidance systems in a timely mannerLive → Maintains the desired flight path during manual flight whilst managing other tasksLive → Manages the flight path to achieve optimum operational performanceLive → Controls the aircraft safely using only the relationship between aircraft attitude, speed and thrustLive → Controls the aircraft manually with accuracy and smoothness as appropriateLive →

Application of Knowledge & Procedures

8 behaviours▼

Correctly operates aircraft systems and associated equipmentLive → Follows SOPs unless safety dictates a deviation is necessaryLive → Effective use of (electronic) checklists and manualsLive → Complies with latest applicable regulations, rules, policies and crew noticesLive → Recalls critical memory itemsLive → Effective and practical knowledge of aircraft systemsLive → Correctly identifies the source of operating proceduresLive → Applies relevant procedural knowledgeLive →

Professionalism

7 behaviours▼

Adheres to appropriate role profileLive → Acts on customer feedback, shares and encourages best practiceLive → Commercially focused (fuel / environment / on-time performance)Live → Where appropriate, engages with customer and is visible to themLive → Maintains company standardsLive → Conscientious and flexible where appropriateLive → Self-aware and actively seeks feedbackLive →

Problem Solving & Decision Making

9 behaviours▼

Identifies and verifies what and why things have gone wrongLive → Seeks accurate and adequate information from appropriate sourcesLive → Employs proper problem solving strategies to ensure appropriate and timely decisionsLive → Identifies and manages risks effectivelyLive → Perseveres in working through problems without reducing safetyLive → Involves others in decision makingLive → Sets priorities appropriately, identifies and considers options effectively, commits to decisionsLive → Monitors, reviews and adapts decisions as requiredLive → Improvises when faced with unforeseeable circumstances to achieve the safest outcomeLive →

✦ High Performance Pilot

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