Core Competency

Problem Solving and Decision Making

The ability to identify problems accurately, gather relevant information, generate genuine options and commit to well-timed decisions — adapting as situations evolve.


■ Analysis
The Competency in Context

Opinionated, experience-led analysis of Problem Solving and Decision Making on the real flight deck.

Problem Solving & Decision Making
The Competency You Can't Improvise

Every crew carries a decision-making framework. Most have never actually practised it. That gap — between knowing the model and using it under pressure — is where failures happen.

◈ Live 8 min read

■ Behaviour Deep Dives
The Behaviours

Detailed articles on individual observable behaviours — the specific skills the framework assesses.

Problem Solving and Decision Making
Sets Priorities Appropriately, Identifies and Considers Options Effectively, Commits to Decisions

The quality of a decision is largely determined before it is made. The right priorities, genuine options, and confident commitment.

◈ Live 8 min read
Problem Solving and Decision Making
Identifies and Verifies What and Why Things Have Gone Wrong

Get the diagnosis wrong and the rest is invalid. The engine failure is not the problem. What it changes is the problem — and whether its cause could affect other systems changes everything about the picture the crew is managing.

◈ Live 7 min read
Problem Solving and Decision Making
Seeks Accurate and Adequate Information From Appropriate Sources

A decision is only as good as the information it is built on. Accuracy requires currency. And experience is the most valuable — and most carefully applied — source of all, because it carries the highest risk of false transposition.

◈ Live 7 min read
Problem Solving and Decision Making
Employs Proper Problem Solving Strategies

The acronyms exist because the alternative is unstructured thinking under pressure. A problem-solving framework doesn’t just improve decisions — it starts the process, builds the team, and provides the shared language that keeps the crew working together when it matters most.

◈ Live 7 min read
Problem Solving & Decision Making
Identifies and Manages Risks Effectively

Risk is not a binary. Identifying it correctly — likelihood against consequence — is the prerequisite for managing it at all.

◈ Live7 min read
Problem Solving and Decision Making
Perseveres in Working Through Problems Without Reducing Safety

A safety-critical problem demands that the crew invest what it takes to solve it fully. The discipline to stay with a difficult problem — while keeping the wider picture current — is built in normal operations or it is not reliably available in the non-normal.

◈ Live 7 min read
Problem Solving and Decision Making
Involves Others in Decision Making

Involving others is not a concession of authority. It is subjecting your solution to scrutiny before it becomes action — and arriving at the decision with a ready-made contingency and a crew that owns the outcome together.

◈ Live 7 min read
Problem Solving & Decision Making
Monitors, Reviews and Adapts Decisions as Required

Making the right call is only half the job. The half most pilots underestimate is knowing when to change it — and having the discipline to do so without ego.

◈ Live8 min read
Problem Solving and Decision Making
Improvises When Faced With Unforeseeable Circumstances

Every operations manual contains one clause that turns everything over. The commander may deviate from published procedures as necessary in the interest of safety. This is the most demanding ask in the framework — and it arrives at the worst possible moment.

◈ Live 8 min read
✦ High Performance Pilot
Track Problem Solving and Decision Making
Across Every Sector

HPP maps every Problem Solving and Decision Making behaviour across three development levels — with structured prompts to build honest self-assessment into your regular flying. Free to start.

Start Free — highperformancepilot.com