HIGH PERFORMANCE PILOT

Support

Questions, account issues, or feedback
Get in touch

Questions about your membership, HPPCompanion, or the platform generally — every message goes straight to the person who built it.

Common questions

I've signed up on the website — why can't I sign in to HPPCompanion?

HPPCompanion uses the same account as highperformancepilot.com — sign in with the same email and password. If you've only just created your account, give it a moment before trying the app.

Do my Profile, Flight Plan, and reflections stay in sync between the website and the app?

Yes — they're the same underlying data, whichever you use to view or edit it.

How do I cancel or change my membership?

Manage your membership from your account settings on highperformancepilot.com. If you run into any trouble, email us directly.

I think I've found a bug, or have a feature request.

We want to hear about it — email us with as much detail as you can (what you were doing, what you expected, what happened instead).

Where can I read more about how High Performance Pilot works?

See our FAQs or the Insights library for more on the ICAO Core Competency Framework and how the coaching algorithm uses it.